We're here to assist you!
Have questions, concerns, or just want to say hello?
We'd love to hear from you. Reach out to our dedicated support team using the options below.
The Thrive Flip Straw VSS 25oz is the most compact of our Thrive Flip Straw series, a streamlined design that's easy to take with you no matter where you're headed.
Just flip and sip. Our Thrive Flip Straw VSS 25oz is a streamlined way to stay hydrated all day long. Made from vacuum insulated stainless steel, it keeps your drink ice cold for hours.
Dimensions: 30.6 x 8.6 x 7.8cm
Which countries do you ship to internationally?
We deliver worldwide and have plenty of fast and reliable shipping options.
How much will my shipment cost?
Our shipping fees are as follows:
New Zealand
Courier Post Within New Zealand
Purchase: $0.00 – $99.99 NZD
Shipping Cost: $5.99 NZD
Free Shipping on orders over $100NZD*
AUSTRALIA
NZ Post Express Shipping
Purchase: $0.00 – $299.99NZD
Shipping Cost: $40.00NZD
Free Shipping on orders over $300NZD*
REST OF WORLD
International Express Shipping
Shipping Cost: $60.00NZD
What shipping methods do you have?
We dispatch all orders within 2-5 working days from Monday to Friday except for sale and peak periods where this may take longer.
If for some reason the delivery were delayed, we'll inform you as soon as possible, also in case the stock of any article is not available.
Can I track the delivery of my order?
Yes, once your order is shipped you will receive a shipping confirmation to your email all the information to track your delivery. Also you can check the status and the shipment tracking logging into your account.
We want you to love your purchase! If for any reason you change your mind, we offer a 14-day return period from the date of arrival for a full refund or exchange, including on sale items.
How to Return Your Items:
Please Note: Shipping costs are non-refundable, and customers are responsible for return shipping.
We dispatch all orders within 2-3 days from Monday to Friday except for sale and peak periods where this may take longer.
If for some reason the delivery were delayed, we'll inform you as soon as possible, also in case the stock of any article is not available.
Once your order is shipped you will receive a shipping confirmation to your email all the information to track your delivery. Also you can check the status and the shipment tracking logging into your account.
If you wish to exchange a product to a different size or color, you can easily do so by placing a new order on the website and returning the other product for a refund.