We're here to assist you!
Have questions, concerns, or just want to say hello?
We'd love to hear from you. Reach out to our dedicated support team using the options below.
Ergobaby Omni Deluxe All-In-One Baby Carrier | 0-4 Years | 7-45 lbs
Your Ultimate Baby Carrier for Comfort & Convenience
Meet the Ergobaby Omni Deluxe — the all-in-one baby carrier designed to grow with your family. Perfect for newborns to toddlers (0-48 months, 7-45 lbs), this award-winning carrier combines unmatched comfort, smart storage, and breathable design to keep you and baby supported on every adventure.
Why Parents Love the Omni Deluxe:
✅ #1 in Airflow | SoftFlex™ Mesh keeps you cool & dry all day
✅ 6 Storage Pockets | Carry essentials hands-free (phone, keys, wallet)
✅ Hip-Healthy Design | Certified by the International Hip Dysplasia Institute
✅ UPF Sun Hood | Protect baby from UV rays + discreet breastfeeding
✅ Easy Adjustments | One-handed sliders + strap indicators for quick parent swaps
Ready for Any Adventure:
✔️ 4 Carry Positions | Inward, front outward, hip & back carry
✔️ Ergonomic Support | Padded shoulder straps + lumbar cushioning
✔️ Durable & Sustainable | Built to last + join our Everlove Buyback Program
Shop Smarter, Travel Lighter:
The Omni Deluxe™ isn’t just a baby carrier — it’s your parenting sidekick. From grocery runs to hiking trails, its maximized storage and cross-shoulder comfort let you focus on what matters: filling hearts, not landfills.
#1 Rated Baby Carrier for Active Families
Which countries do you ship to internationally?
We deliver worldwide and have plenty of fast and reliable shipping options.
How much will my shipment cost?
Our shipping fees are as follows:
New Zealand
Courier Post Within New Zealand
Purchase: $0.00 – $99.99 NZD
Shipping Cost: $5.99 NZD
Free Shipping on orders over $100NZD*
AUSTRALIA
NZ Post Express Shipping
Purchase: $0.00 – $299.99NZD
Shipping Cost: $40.00NZD
Free Shipping on orders over $300NZD*
REST OF WORLD
International Express Shipping
Shipping Cost: $60.00NZD
What shipping methods do you have?
We dispatch all orders within 2-5 working days from Monday to Friday except for sale and peak periods where this may take longer.
If for some reason the delivery were delayed, we'll inform you as soon as possible, also in case the stock of any article is not available.
Can I track the delivery of my order?
Yes, once your order is shipped you will receive a shipping confirmation to your email all the information to track your delivery. Also you can check the status and the shipment tracking logging into your account.
We want you to love your purchase! If for any reason you change your mind, we offer a 14-day return period from the date of arrival for a full refund or exchange, including on sale items.
How to Return Your Items:
Please Note: Shipping costs are non-refundable, and customers are responsible for return shipping.
We dispatch all orders within 2-3 days from Monday to Friday except for sale and peak periods where this may take longer.
If for some reason the delivery were delayed, we'll inform you as soon as possible, also in case the stock of any article is not available.
Once your order is shipped you will receive a shipping confirmation to your email all the information to track your delivery. Also you can check the status and the shipment tracking logging into your account.
If you wish to exchange a product to a different size or color, you can easily do so by placing a new order on the website and returning the other product for a refund.