We're here to assist you!
Have questions, concerns, or just want to say hello?
We'd love to hear from you. Reach out to our dedicated support team using the options below.
Stay cool under pressure. When you work hard, you need hardworking gear. Meet the stainless king vacuum insulated beverage bottle. This non nonsense workhorse gets the job done with unbreakable stainless steel, double wall vacuum insulation and a simple twist and pour stopper. Thermos stainless steel king product features include easy open an easy to use twist and pour stopper lets you pour your dink without removing the stopper. 100-Percent stainless steel unbreakable from the serving cup to the base. And better temperature regulation too. Hotter, colder, longer we just want to keep hot liquids hot and cold ones cold, and with thermax double wall vacuum insulation, you've got just that. No burn, no sweat exterior cool technology keeps the stainless king bottle cool to the touch with hot liquids and sweat free with ice cold. Do not use abrasive cleaners or scrubbers since they may dull the finish.
Which countries do you ship to internationally?
We deliver worldwide and have plenty of fast and reliable shipping options.
How much will my shipment cost?
Our shipping fees are as follows:
New Zealand
Courier Post Within New Zealand
Purchase: $0.00 – $99.99 NZD
Shipping Cost: $5.99 NZD
Free Shipping on orders over $100NZD*
AUSTRALIA
NZ Post Express Shipping
Purchase: $0.00 – $299.99NZD
Shipping Cost: $40.00NZD
Free Shipping on orders over $300NZD*
REST OF WORLD
International Express Shipping
Shipping Cost: $60.00NZD
What shipping methods do you have?
We dispatch all orders within 2-5 working days from Monday to Friday except for sale and peak periods where this may take longer.
If for some reason the delivery were delayed, we'll inform you as soon as possible, also in case the stock of any article is not available.
Can I track the delivery of my order?
Yes, once your order is shipped you will receive a shipping confirmation to your email all the information to track your delivery. Also you can check the status and the shipment tracking logging into your account.
We want you to love your purchase! If for any reason you change your mind, we offer a 14-day return period from the date of arrival for a full refund or exchange, including on sale items.
How to Return Your Items:
Please Note: Shipping costs are non-refundable, and customers are responsible for return shipping.
We dispatch all orders within 2-3 days from Monday to Friday except for sale and peak periods where this may take longer.
If for some reason the delivery were delayed, we'll inform you as soon as possible, also in case the stock of any article is not available.
Once your order is shipped you will receive a shipping confirmation to your email all the information to track your delivery. Also you can check the status and the shipment tracking logging into your account.
If you wish to exchange a product to a different size or color, you can easily do so by placing a new order on the website and returning the other product for a refund.